New Customer Survey Home » New Customer Survey Thank you for taking the time to give us feedback! Why did you choose to bank with American Bank & Trust? Check all answers that apply to you. * AB&T is locally owned and that's important to me Low fees I value a personal relationship with my banker I love your banking products If you moved your account from another financial institution, what is the reason? Check all that apply to you. * Slow service Too many account fees Unhappy with mobile or online banking Location not convenient Unhappy with rates offered Staff not friendly and helpful Denied loan application How do you do the majority of your banking? * Online banking on the AB&T website In an AB&T branch AB&T mobile app Drive-Thru Do you consider American Bank & Trust your primary financial institution? * Yes No How likely are you to recommend AB&T to a friend? * Very Likely Somewhat Likely Not Likely If we could do one thing to improve our service to you, what would it be? What is your zip code? * If you are human, leave this field blank. Submit